BARRACUDA ARCHIVER OUTLOOK PLUGIN PRO

Spark! Pro Series - 26 July 2022 Spiceworks Originals.

This is not so much an issue with the SSL itself as it is with the Barracuda Outlook client. It was working just fine, works in all ways except through the client software, which had been working fine for 4 years with out any issues. A CA SSL is not an option at this time as there is no budget, even for a few hundred dollars and a continued expense every year would need to go before council and be voted on, which is something that could take MANY months.

BARRACUDA ARCHIVER OUTLOOK PLUGIN HOW TO

In truth, SSL serves no useful purpose on this device and the vendor allows it to be disabled, unfortunately their support techs do not know how to do it (seriously). This is a device that is only accessible from a small section of our local lan, it is not accessible from outside our lan and is not accessible from any PC other then those specifically designated and have the client installed. We do not use this for any browser access, while browsers technically work and we 'could' allow users to access the device using their browsers, we do not, never have and have no plans to do so in the future. Anyone have any idea what could be causing this? The computers also show the SSL as being valid and trusted, but the Outlook client for Barracuda states it is not trusted. In a nutshell, we are using a self signed SSL, browsers (IE, Chrome and Edge) all accept the SSL, list it as valid, trusted, and allow the web management interface to be used.

I have been fighting with their techs and getting no where fast as the response times to emails can take hours or days, and we have now been informed that 'support is not available' while they are doing updates to their servers. The fact that they set it up that way when it was installed and we have been using it that way for the past 4 years is irrelevant. Barracuda support is now telling us that a self signed SSL is not supported and never has been. This year when we generated the new SSL, the Outlook client will not trust it and our users are being prompted to ignore (which Barracuda techs claim means accept) the error and continue. We save the settings on the device, download the SSL and distribute with a GPO. This has to be renewed every year, but the process is very simple. We have been using it for 4 years using a self signed SSL.

Barracuda archiver outlook plugin